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2nd Line Support Engineer, external Desktop users
Permanent      Salary: £ 23000 - £ 36000
Location: Catterick

Desktop remote and on-site 2nd Line Support Engineer required for external user IT incident investigation, troubleshoot and resolution, (remote and field support).

 

You will be supporting external users on Windows, including cloud services and Office365, infrastructure and connectivity.

 

Key skills

Extreme professionalism and personal presentation

Windows desktop & application support

Tablet and mobile device

Networking; ping, trace route etc.

Active Directory, Exchange Server and Office 365

Strong Active Directory and Exchange administrative skills

Knowledge of Microsoft Group Policy

An understanding of Microsoft Azure AD Sync and Azure AD Connect

A good understanding of Veeam Backup & Replication

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