Job Details
| Technical Support Specialist |
| Permanent Salary: £ 28000 - £ 32000 |
| Location: Oxford |
| A global engineering and animation company is seeking a Senior Product Manager to communicate value propositions for their cutting-edge technology products. <font face=Arial size=2>The Senior Product Manager will be responsible for liaising between engineering teams and commercial teams. Key job responsibilities Provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software Test new software and hardware to quality assure the company products for release Assist the Sales team by developing effective demonstrations to prospective clientele Customer Software Support skills Able to undertake domestic and international travel Excellent presentation skills Self motivated and resourceful in finding solutions by working with others Good computer skills using a variety of Windows desktop applications Experience Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview Experience of creating video or tutorial content. Familiarity with Unreal Engine and/or Unity. |
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